Electrical Support Specialist for ETAP Software
1 day ago
We are seeking an experienced Electrical Support Specialist to join our team at ETAP Software. This is a unique opportunity to work with a leading developer of electrical software and contribute to the growth of our company.
Job Description:
The ideal candidate will provide technical support online to existing customers on SEE Electrical software, providing training to customers who purchase the software, and conducting pre-sales demos to prospects showcasing features and select use cases. The successful candidate will also be responsible for creating library part numbers or components as per customer requirement, working on customer drawings, and recreating AutoCAD drawings to establish software workability. Additionally, the candidate will attend exhibitions like Elecrama and Automation Expo, visit customers for on-site support when required, and learn the software thoroughly by upskilling in other software from the suite.
Responsibilities and Accountabilities:
- Providing technical support online to existing customers on SEE Electrical software
- Providing training to customers who purchase the software
- Providing pre-sales demos to prospects showcasing features and select use cases
- Creating library part numbers or components as per customer requirement
- Working on customer drawings and recreating AutoCAD drawings to establish software workability
- Attending exhibitions like Elecrama and Automation Expo
- Visiting customers for on-site support when required
- Learning the software thoroughly by upskilling in other software from the suite
Qualifications, Experience & Skills:
The ideal candidate should possess a BE or B-Tech degree in Electrical Engineering with 3-5 years of experience. They should have worked on SEE Electrical/EPLAN/AutoCAD Electrical/Solidworks Electrical/E3software and preferably understand the needs of at least one customer segment - Panel builder/System Integrator/Machine builder. Strong understanding of power and control schemes of Electrical panels and excellent communication skills are also essential. Additionally, the candidate should have acumen to train and re-train if required with patience.
Location: Mumbai/Pune
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Delhi, Delhi, India ETAP Software Full timeWe are seeking an Electrical Support Specialist to join our team at ETAP Software in Mumbai or Pune. This is a unique opportunity to work with industry-leading electrical design and operations digital twin software.Job OverviewAs an Electrical Support Specialist, you will provide technical support online to existing customers on SEE Electrical software. Your...
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