AI Transformation Support Role

1 day ago

Hyderabad Secunderabad Telangana, India beBeeTechnical Full time ₹ 1,04,000 - ₹ 1,30,878
Technical Support Specialist

We are seeking a highly motivated Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to end-users.

Key Responsibilities:
  • Assist end-users with troubleshooting and resolving technical issues related to hardware, software, and network connectivity.
  • Update and maintain accurate documentation of customer interactions and resolution outcomes.
  • Actively troubleshoot and resolve complex technical issues in a timely manner.
  • Provide first-level assistance for printers and other peripherals.
  • Demonstrate foundational proficiency in diagnosing and resolving issues related to mobile devices.
Requirements:
  • Bachelor's degree in any field.
  • Excellent communication and interpersonal skills.
  • Able to multitask and handle multiple customer inquiries simultaneously.
  • Familiarity with PC/Laptop, basic networking, Chrome, Edge & Mozilla Firefox, operating systems, and MS Office 2016.
Preferred Qualifications:
  • Good communication skills.
  • Demonstrate proficiency in the following technical skills: PC/Laptop, basic networking, Chrome, Edge & Mozilla Firefox, operating systems, and MS Office 2016.
Why Join Our Team:
  • Lead AI-first transformation - Build and scale AI solutions that redefine industries.
  • Make an impact - Drive change for global enterprises and solve business challenges that matter.
  • Accelerate your career - Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills.
  • Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace.
  • Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build.
  • Thrive in a values-driven culture - Our courage, curiosity, and incisiveness built on a foundation of integrity and inclusion allow your ideas to fuel progress.

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