Career Accelerator

3 days ago

Mumbai, Maharashtra, India beBeeScientist Full time ₹ 1,04,000 - ₹ 1,30,878

Accelerate Scientific Research and Improve Student Learning

We are seeking a highly motivated individual to join our team as a Specialist in Customer Success, Life Sciences. In this role, you will play a critical part in aiding researchers and faculty at subscribing Universities and Research Institutions in North America to integrate our content into their syllabi and support training and research activities.

Responsibilities:

  • Customer-facing role with a focus on outreach to Researchers and Educators to boost usage of our resources in the Lab and classroom.
  • Delivering presentations and webinars at exhibits and conferences, University/Research center seminars and workshops.
  • Developing relationships with key decision makers and teaching/research staff at Universities and Research Institutes through daily outreach (phone calls, 1:1 meeting, emails, tailored projects etc.).
  • Providing customer feedback to sales, product and marketing teams.
  • Delivering Product Awareness within new and ongoing customer Universities and Research Institutes.
  • Maintaining positive ongoing relationships with customer institutes during the sales cycle, and after a sale to provide support and ensure client satisfaction and retention.

Requirements:

  • A Master's or PhD Degree in STEM discipline.
  • Excellent English communication skills.
  • Prior working experience in laboratory settings.
  • Experience in Science Communications or Customer-facing roles is considered a plus.
  • Thorough understanding of education and research trends and challenges in assigned content areas i.e. Biology, Chemistry, Medicine, Physics, Engineering, or Psychology.
  • Demonstrated ability to deliver excellent presentations for large and small groups.
  • Proven ability to network with scientists and decision-makers.

Why Join Us?

  • You will make a direct impact in accelerating science research and improving student learning in science education.
  • Opportunity to work with global teams and in an environment that promotes innovation and collaboration.
  • Our strong promotion from within culture draws a clear path to advance your career with us.

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