CRM Business Development Manager

1 day ago


Mumbai, Maharashtra, India beBeecrm Full time ₹ 18,00,000 - ₹ 25,00,000
Job Title: CRM Strategic LeaderWe are seeking a seasoned professional to lead our Customer Relationship Management efforts and develop strategies to drive customer retention and loyalty. The ideal candidate will have extensive experience in CRM, strong analytical skills, and excellent communication abilities.
  • Develop and execute a customer retention and loyalty strategy aligned with business objectives.
  • Oversee the implementation and optimization of the CRM platform.
  • Analyze customer data to build effective segmentation models for targeted campaigns.
Key Responsibilities:Customer Relationship Management (CRM):
  • Create, monitor, and refine lifecycle marketing campaigns.
  • Collaborate with sales, design, and marketing teams to deliver personalized customer experiences.
  • Track key metrics: repeat purchase rate, customer lifetime value (CLV), churn rate, etc.
Online Reputation Management (ORM):
  • Monitor and manage the brand's online presence across review platforms.
  • Respond professionally to reviews, comments, and queries — turning negative feedback into opportunities for customer recovery.
Requirements:
  • Minimum 3-4 plus years of experience in CRM, ORM, or customer lifecycle roles preferably in luxury, fashion, jewelry, or high-end retail.
  • Strong command of CRM tools (e.g., Zoho CRM, Salesforce, HubSpot) and ORM/review monitoring tools (e.g., Google Alerts, Brand24, Mention).
  • Excellent written and verbal communication skills.
  • Strong analytical mindset with proficiency in Excel, dashboards, and reporting tools.


  • Navi Mumbai, Maharashtra, India BizPay - Streamlining Business Spends Management Full time

    Job DescriptionPosition: Business Development ManagerLocation: Seawoods Navi MumbaiWebsite:Company Overview: Inscite Advisory : We are INSCITE Advisory and we use the best of old school Finance & Accounting principles with the aid of new age techniques & technology to assist grow sustainably & consistently.When a business grows, its needs evolve and this...

  • Crm Manager

    4 weeks ago


    Mumbai, Maharashtra, India UNISON INTERNATIONAL CONSULTING Full time

    | – Are you a data-driven CRM expert with a passion for customer engagement and digital transformation? A leading is looking for a dynamic to lead its Salesforce CRM platform operations in India.This is a high-impact role that blends data analysis, customer journey automation, digital strategy, and cross-functional collaboration. : India : 6–8 years in...

  • CRM Product Manager

    4 weeks ago


    Mumbai, Maharashtra, India Godrej Enterprises Group Full time

    Godrej Enterprises Group:Godrej Enterprises Group (comprising Godrej & Boyce and its subsidiaries) has a significant presence across diverse consumer and industrial businesses spanning Aerospace, Aviation, Defence, Engines and Motors, Energy, Locks & Security Solutions, Building Materials, Green Building Consulting, Construction and EPC Services, Heavy...

  • CRM Project Manager

    3 weeks ago


    Mumbai, Maharashtra, India Schbang Full time

    Job Title: CRM ManagerLocation: [Mumbai]Role Overview:We are looking for a CRM Manager to plan, strategize, and oversee CRM initiatives for multiple client accounts. You will manage end-to-end CRM projects, leverage social listening analytics, and ensure optimal platform utilisation to drive customer engagement and business outcomes. The role involves acting...

  • CRM Project Manager

    3 weeks ago


    Mumbai, Maharashtra, India Schbang Full time

    Job Title: CRM ManagerLocation: [Mumbai]Role Overview:We are looking for a CRM Manager to plan, strategize, and oversee CRM initiatives for multiple client accounts. You will manage end-to-end CRM projects, leverage social listening analytics, and ensure optimal platform utilisation to drive customer engagement and business outcomes. The role involves acting...

  • CRM Project Manager

    1 week ago


    Mumbai, Maharashtra, India Schbang Full time

    Job Title: CRM Manager Location: (Mumbai) Role Overview: We are looking for a CRM Manager to plan, strategize, and oversee CRM initiatives for multiple client accounts. You will manage end-to-end CRM projects, leverage social listening analytics, and ensure optimal platform utilisation to drive customer engagement and business outcomes. The role involves...

  • Sr CRM Developer

    4 weeks ago


    Mumbai, Maharashtra, India Schbang Full time

    Job DescriptionDepartment: Information TechnologyLocation: MumbaiAbout the Role:We are looking for a Sr. CRM Zoho Developer to join our IT team at Schbang. You will be responsible for the development, implementation, customisation, and maintenance of Zoho CRM and other Zoho applications to support internal teams and client projects. The ideal candidate...


  • Mumbai, Maharashtra, India beBeeSeniorDirector Full time US$ 90,000 - US$ 1,20,000

    Job Title: Senior Director CRM Product ManagementWe are seeking an experienced senior director to lead our CRM product management function. The ideal candidate will be a product-focused CRM expert with a strong background in CRM strategy, product lifecycle management, and business collaboration.This individual will work closely with business heads, sales,...


  • Mumbai, Maharashtra, India JLT Group Full time

    Job Summary:- We are seeking a highly motivated and results-driven Business Development Manager to drive growth by identifying new business opportunities, building strong client relationships, and expanding our market presence.- The ideal candidate will have excellent communication and negotiation skills, a strategic mindset, and a proven track record of...


  • Mumbai, Maharashtra, India Sanctuari Full time

    We're Hiring Business Development Manager - Insurance - Commercial and RetailAre you ready to move beyond just sales and help businesses truly understand and manage their insurance needs? Join Sanctuari, India's fast-growing AI-powered digital insurance platform, and help clients make smarter protection decisions.Key Responsibilities: 1. New Business...