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Senior Service Operations Specialist
2 weeks ago
Gl. Change Mgr., Service Support
Job DescriptionWe are seeking a skilled professional to fill the role of Gl. Change Manager, Service Support.
This is an exciting opportunity for someone who wants to make a real impact in our organization. As a key member of our team, you will be responsible for delivering on TIS process operations for specific processes out of Change Management, Problem Management, Knowledge management, Service Request Management, Event Management, Incident management, Major Incident Management, Asset, Configuration management Transition Management as well as Availability Management etc.
The successful candidate will have excellent communication and analytical skills, with the ability to work effectively in a fast-paced environment.
Required Skills and Qualifications- Strong understanding of IT service management principles and practices
- Excellent communication and interpersonal skills
- Ability to analyze complex data and develop recommendations for improvement
- Proven track record of delivering results in a fast-paced environment
Our organization offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
OthersThis role requires a high level of integrity, discretion, and professionalism. You will be expected to maintain confidentiality and handle sensitive information with care.