Customer Experience Strategist

1 day ago


Vizag, Andhra Pradesh, India beBeeCustomerSegmentation Full time ₹ 80,00,000 - ₹ 1,20,00,000
Job Title

A successful Customer Relationship Management Manager will oversee customer communications, analyze customer data, and develop strategies to improve engagement.

Main Responsibilities
  • Analyze customer data to create actionable insights
  • Develop and manage CRM strategies
  • Oversee customer communications
  • Coordinate with sales and marketing teams
  • Create reports on customer insights
  • Manage customer segmentation projects

This role requires strong analytical skills, excellent communication skills, and experience in sales and market segmentation. The ideal candidate will have project management capabilities and excellent organizational and multitasking abilities.

Requirements

A Bachelor's degree in Business Administration, Marketing, or a related field is required. Previous experience in CRM, customer service, or related fields is a plus.



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