
Innovative Lead Management Specialist
2 days ago
Come be a part of our innovative team. We're building solutions to disrupt the status quo and innovate in the B2B space. Our mission is to become the strategic partner for smart business buying, bringing value to buyers and sellers of all sizes and industries.
We're working on technology that will transform purchasing, using artificial intelligence, machine learning, and predictive analytics. This will bring automation and insights to provide a procurement solution that enables pioneering leaders to have a strategic role in transforming their organizations.
Are you excited about building smarter marketing and sales processes that drive real impact Do you love working with CRM tools, marketing automation, and data-driven insights If so, we want you to join us Amazon Business is on a mission to reinvent B2B commerce on a global scale. As a Program Manager, Lead Management, you'll play a key role in improving how we capture, track, and optimize leads across our marketing and sales teams.
Key job responsibilities
- Improve lead management processes by collaborating with sales and marketing teams to optimize tools like Salesforce and Pardot
- Support integrations between third-party platforms and our CRM/marketing automation systems.
- Analyze data and trends to identify opportunities for automation and process improvements.
- Work cross-functionally with sales, marketing, and tech teams to gather requirements and drive roadmap planning.
- Help define best practices for lead tracking, qualification, and reporting.
- Provide hands-on project management, tracking deliverables and ensuring smooth execution.
- Communicate updates effectively, presenting insights and recommendations to stakeholders
Basic Qualifications
- Bachelor's degree in business, marketing, or a related field.
- 2-4 years of experience with CRM and marketing automation tools like Salesforce, Marketo, or Pardot.
- Familiarity with lead management processes and marketing operations.
- Strong organizational and problem-solving skills with attention to detail.
- Ability to analyze data and make recommendations to improve performance.
- Comfortable working in a fast-paced, team-oriented environment.
- Excellent communication skills, able to explain technical concepts to non-technical audiences.
Preferred Qualifications
- Experience with large-scale CRM or marketing automation implementations
- Certifications in Marketo, Pardot, or Salesforce.
- Experience managing multiple projects and collaborating with global teams.
Our inclusive culture empowers employees to deliver the best results for customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information.
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