Software Application Technical Specialist

4 days ago

Jammu, Jammu and Kashmir, India beBeeTechnical Full time ₹ 5,00,000 - ₹ 10,00,000
Job Description:

Our organisation seeks a skilled individual to provide technical support to internal teams and external clients as needed.

  • Possessing specialist knowledge of operating systems, devices, applications, and software is essential for success in this role.
  • The ideal candidate will have experience providing technical assistance to teams within the organisation and occasionally to external clients.
  • This position involves collaborating with various departments to ensure seamless system integrations.
  • Effective management of our ticketed query system and maintenance of an up-to-date comprehensive database of queries and resolutions are key responsibilities.
  • The selected candidate will be responsible for updating and maintaining technical documents and procedures to facilitate efficient operations.
  • Technical issues must be promptly identified and resolved by the successful applicant.
  • This role requires coordination at both local and international levels when necessary.
  • Delivering regular and customised training sessions to teams within the business is another critical aspect of this position.

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