Service Delivery Manager

6 days ago


Chandigarh, Chandigarh, India beBeeOperational Full time ₹ 15,00,000 - ₹ 25,00,000

Job Summary

As a Senior Operations Executive, you will be responsible for overseeing the day-to-day activities of our organization to ensure seamless service delivery. This role requires strong leadership and communication skills, as well as the ability to analyze complex data and make informed decisions.

Key Responsibilities

  • Manage and oversee daily operations to ensure efficient service delivery.
  • Develop and implement strategies to enhance customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to achieve business objectives.
  • Conduct thorough analysis of operational data to identify areas for improvement and optimize processes.
  • Ensure compliance with regulatory requirements and industry standards.

Required Skills and Qualifications

  • Proven experience in managing services and operations in the BFSI industry.
  • Strong understanding of financial products and services.
  • Excellent leadership and communication skills.
  • Ability to analyze complex data and make informed decisions.
  • Strong problem-solving and conflict resolution skills.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.

Others

  • Foster a culture of excellence and continuous improvement within the team.


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