
Senior ServiceNow Platform Strategist
19 hours ago
We are seeking a seasoned ServiceNow Platform Manager to drive best-practice solutions and strategy for our organization.
The successful candidate will have a strong background in ServiceNow Platform management, including defining roadmaps, adoption, and value delivery. They will be responsible for driving strategic alignment, product ownership, and stakeholder engagement, working closely with business, IT, security, and compliance teams.
The ideal candidate will have at least 6 years of experience as a Platform Manager or similar role focused on the ServiceNow platform. Key responsibilities include governance and standards, vendor and partner management, financial acumen, data and reporting, and balancing innovation, stability, and cost.
Key Requirements:
- Minimum 6 years as a Platform Manager/Owner or similar role focused on the ServiceNow platform
- Product Ownership – defining the vision, roadmap, and backlog for ServiceNow
- Stakeholder Engagement – working with business, IT, security, and compliance teams
- Governance & Standards – setting policies for development, upgrades, and integrations
- Vendor & Partner Management – coordinating with ServiceNow and MSPs
- Financial Acumen – license optimisation, budgeting, ROI measurement
- Data & Reporting – defining KPIs, dashboards, and success measures
- Strategic Alignment – ensuring platform supports organisational goals (e.g., digital transformation)
- Privatisation – balancing innovation vs. stability vs. cost
Please submit your resume if you are interested in this position.
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