Branch Leadership Position

2 days ago

Ankleshwar Kamrup Dahej, India beBeeOperations Full time ₹ 6,00,000 - ₹ 12,00,000
Key Responsibilities
  • Direct daily branch operations, overseeing cash management, clearing, transfers, ECS/RTGS/NEFT, SB, CD, FDR, deposits, account openings, and customer service for a team of tellers and customer service officers.
  • Resolve customer complaints and maintain high service standards.
  • Develop and strengthen key customer relationships to drive sustained business growth.
  • Ensure account balances increase and achieve cross-sell targets.
  • Maintain optimal cash balance within Cash Retention Limit.
  • Monitor and control income leakage, office accounts, and anti-money laundering measures.
  • Ensure compliance with banking rules, regulations, and procedures, reviewing vault registers and overdue management.
  • Review branch operations reports and track exceptional transactions.
  • Handle internal and external audits, addressing queries promptly.
  • Provide adequate training to customer service officers on bank products, processes, and policies.

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