Business Unit Lead

4 days ago


Surat Vadodara Ankleshwar, India beBeeOperations Full time ₹ 6,00,000 - ₹ 12,00,000
Job Description:

As a Branch Operations Manager, you will oversee the day-to-day operations of the branch. This includes managing cash, clearing, and transfer transactions, as well as ensuring customer service excellence.

The role requires strong leadership skills to direct a team of Tellers and Customer Service Officers. You will be responsible for resolving customer complaints and issues promptly while maintaining high service standards.

To achieve growth in account balances, you will establish key customer relationships to generate sustained business. Additionally, you will ensure compliance with banking rules, regulations, and procedures.

Key Responsibilities:

  • Manage cash balance as per Cash Retention Limit
  • Monitor leakage of income, office accounts, and anti-money laundering
  • Review vault register and overdue management
  • Handle internal and external audit processes
  • Train customer service officers on products, processes, and bank policies


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