Mobile Service Architect

1 week ago

Gurgaon, Haryana, India beBeeArchitect Full time ₹ 1,20,00,000 - ₹ 1,50,00,000

We are seeking a highly skilled IT professional to design and implement the architecture of centralized device management leveraging Microsoft Intune MDM. As a key player in our team, you will be responsible for ensuring that device services are scalable, secure and efficient.

Key Responsibilities:
  • Design and consult integration of services for mobile device management, including implementation of conditional access policies and endpoint security configurations.
  • Consult on the use of Digital Experience Management technologies such as NextThink, to improve the overall user experience.
  • Act as a Product Owner Proxy if required, driving automation excellence and actively designing, promoting and supporting implementation of automation technologies to improve the service.
  • Consult and create the Product Vision, strategy together with the Service team, ensuring operational excellence by balancing customer satisfaction, service availability and employee engagement.
  • Manage requirements and expectations of all stakeholders incorporating an entrepreneurial mindset, and support the wider Service Architecture and Service Management Teams in customer engagements to ensure relevant services can be delivered.

You will work closely with various stakeholders, including IT teams, business units and external partners, to deliver exceptional results and drive business success.

Requirements:
  • Bachelor's Degree in Computer Science/Engineering, Information Technology or related fields.
  • 5 years of IT Infrastructure market experience with focus in the areas of Intune, IOS and Android.
  • Strong knowledge of software architecture principles and best practices, proficiency in Microsoft Intune and Company Portal, and experience with cloud platforms and services (e.g., Azure).
  • Familiarity with device compliance, conditional access policies and endpoint security configurations, and working knowledge and experience in IT Portfolio / IT Provider Management.
  • Strong presentation and communication skills, excellent problem solving and critical thinking skills, and ability to demonstrate commitment to develop, drive and manage services in a complex environment.
  • Excellent written and verbal communications skills, having a high English Language Domain/Fluency (Speaking, Reading & Writing), excellent ability to present complex issues to multi-level audiences of Stakeholders.
  • Experience in working with global virtual teams, and ITIL / TOGAF / Agile certifications are a plus.

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