
System Support Professional
6 days ago
This role is perfect for someone who enjoys solving practical problems, taking initiative, and keeping things running behind the scenes.
- Monitor uptime, system health, and performance across development and production environments
- Troubleshoot issues (local and remote) across OS, software, network, and cloud systems
- Perform root-cause analysis and collaborate with DevOps teams to resolve recurring issues
- Configure machines, access controls, and user permissions for new and existing team members
- Support secure practices such as system hardening, OS patching, and routine compliance audits.
- Assist in CI/CD workflows and contribute to infrastructure improvements and documentation
- Act as a first point of contact for internal TechOps requests
- Maintain internal documentation, runbooks, and asset registers
- Collaborate cross-functionally with HR, Finance, and Engineering to ensure smooth operational workflows
The ideal candidate will be able to juggle multiple requests and maintain system hygiene and documentation.
Requirements- Strong understanding of IT systems, infrastructure, and security principles
- Excellent problem-solving skills and analytical thinking
- Ability to work collaboratively with cross-functional teams
- Strong communication and interpersonal skills
We offer a competitive compensation package and opportunities for professional growth and development.
What We OfferOur team provides a dynamic and supportive work environment that fosters innovation and creativity.
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