Treasury Systems Support Specialist

2 days ago

Kurnool, Andhra Pradesh, India beBeeService Full time ₹ 12,00,000 - ₹ 18,00,000
Service Engineer Position

We are seeking a skilled Service Engineer to provide comprehensive production support for treasury management systems, with a focus on integration with financial systems and technical troubleshooting capabilities.

Key Responsibilities:

  • Provide end-to-end support for treasury management systems.
  • Maintain system integrity by ensuring accurate and up-to-date static data.
  • Troubleshoot, fix, and author Enterprise Workflow Framework (EWF) in Quantum, including reports and action-based triggers.
  • Identify and resolve interface issues with bank statements and cashflows.
  • Configure, troubleshoot, and fix Cash Xplorer functionality.
  • Support core treasury processes including In-House Banking (IHB), Cash forecasting, and Intercompany Settlement.
  • Learn internal systems to provide comprehensive end-to-end support to users.
  • Receive, analyze, and prioritize related support tickets.
  • Provide timely solutions to users.
  • Document resolution steps and knowledge base articles.
  • Support system upgrades and patches.
  • Monitor system performances and recommend improvements.

Technical Operations:

  • Apply strong Oracle/SQL Server database expertise to maintain system performance.
  • Author and optimize SQL queries for data extraction and reporting.
  • Apply working knowledge of the Quantum data model to troubleshoot complex issues.
  • Work with Golden Gate and Datapipelines technologies for data integration.
  • Support integration points between FIS systems and Oracle Fusion AGIS/GL modules.
  • Utilize FIS ticketing system to manage and track support requests.

Governance & Compliance:

  • Maintain SOPs, process documentation, and impact assessments for system updates.
  • Assess readiness for Quarterly Cloud Updates including regression testing to ensure business continuity.
  • Ensure financial data accuracy, SOX compliance, and internal control adherence.
  • Participate in change management processes to minimize operational disruptions.

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