Client Relationship Manager

2 weeks ago

Morādābād, Uttar Pradesh, India beBeeClientServices Full time ₹ 7,20,000 - ₹ 10,80,000

Job Summary

We are seeking a detail-oriented and proactive professional to manage day-to-day client communication and ensure seamless campaign execution.

Main Responsibilities:

  • Clients Communication: Act as the primary point of contact for assigned clients, ensuring timely communication and service delivery.
  • Briefing Internal Teams: Understand client requirements and effectively brief internal teams (creative, media, strategy, production, etc.).
  • Campaign Execution: Coordinate end-to-end campaign execution, ensuring timelines, quality standards, and client satisfaction.
  • Presentation and Reporting: Assist in developing presentations, proposals, and campaign reports for clients.
  • Performance Monitoring: Monitor campaign performance, prepare status updates, and share insights with clients.
  • Relationship Building: Build and maintain strong relationships with clients through consistent support and value addition.
  • Upselling and Cross-selling: Identify opportunities to upsell/cross-sell services that align with client goals.
  • Internal Workflow: Ensure smooth internal workflow by collaborating closely with team members and resolving challenges.

Key Requirements:

  • Mandatory Experience: Prior experience in an advertising or digital marketing agency (1–3 years preferred).
  • Communication Skills: Strong communication, interpersonal, and presentation skills.
  • Project Management: Ability to multitask and manage multiple projects simultaneously.
  • Marketing Knowledge: Basic understanding of branding, digital marketing, ATL/BTL campaigns.
  • Education: Graduate/Postgraduate in Marketing, Mass Communication, Advertising, or related field.
  • Software Proficiency: Proficiency in MS Office (Excel, PowerPoint, Word).

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