IT Infrastructure Director

4 weeks ago

Noida, Uttar Pradesh, India University Living Full time
Key Responsibilities

As the IT Infrastructure Director at University Living, you will oversee the installation, configuration, maintenance, and optimization of all IT infrastructure components. This includes ensuring the stability, integrity, and efficient operation of information systems. Your responsibilities will also include developing and implementing IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.

Telephony Management
Manage and maintain the company's telephony systems, including VoIP and traditional telephony solutions. Ensure the telephony infrastructure meets business needs and integrates seamlessly with other IT systems.

Network Management
Oversee the design, implementation, and maintenance of the company's network infrastructure (LAN, WAN, VPN, etc.). Monitor network performance and security, implementing necessary upgrades and patches.

Active Directory Administration
Administer and maintain the company's AD environment, ensuring proper user and group management. Manage GPOs, AD schema, and forest/domain structure. Ensure AD integration with other IT systems and services.

Hardware Management
Oversee the deployment, maintenance, and support of all office hardware (computers, printers, peripherals, etc.). Manage hardware inventory and ensure all devices are up to date with the latest software and security updates.

Security Management
Develop and implement security policies, protocols, and procedures to protect company data and IT infrastructure. Monitor security vulnerabilities and threats, responding to and mitigating security incidents. Conduct regular security assessments and audits.

Cloud Management
Manage and maintain the company's cloud services and infrastructure. Oversee cloud-based solutions, ensuring their security, availability, and performance. Evaluate and implement cloud services to meet business needs.

Compliance Management
Ensure IT operations comply with regulatory requirements and industry standards. Develop and maintain documentation for compliance audits. Stay updated on regulatory changes and implement necessary adjustments.

Team Management
Lead and manage a team of 5-8 IT professionals. Assign tasks, set goals, and monitor performance. Provide training, mentoring, and support to team members. Conduct regular performance reviews and provide constructive feedback.

Vendor Management
Liaise with external vendors to procure IT hardware, software, and services. Manage vendor relationships and ensure the timely delivery and quality of products/services.

Budget Management
Prepare and manage the IT budget. Ensure cost-effective solutions and monitor expenditures to stay within budget.

Project Management
Lead IT projects from inception to completion, ensuring they are delivered on time, within scope, and within budget. Collaborate with other departments to understand and fulfill their IT needs.

Requirements
Bachelor's degree in Computer Science, Information Technology, or a related field.
Proven experience as an IT Manager or similar role.
Strong knowledge of IT infrastructure, telephony, network management, Active Directory, security, and cloud services.
Experience with office hardware management.
Excellent leadership and team management skills.
Strong project management skills, with the ability to handle multiple projects simultaneously.
Excellent communication and interpersonal skills.
Problem-solving aptitude and a strategic mindset.
Relevant certifications (e.g., ITIL, PMP, CCNA, CISSP, etc.) are a plus.

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