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Claims Manager
2 months ago
About the Role:
We are seeking a highly skilled Claims Manager to join our team at AXA XL. As a Claims Manager, you will be responsible for handling claims for all lines of business, providing prompt and efficient service to clients, and meeting company objectives and targets.
Key Responsibilities:
- Client servicing, liaison with underwriters, and reporting to management.
- Manage the adjustment of reinsurance and insurance claims up to given handling and settlement authority.
- Negotiate and liaise with insureds, brokers, cedants, loss adjusters, and other service providers to deliver prompt and fair claims service.
- Claims administration, including process claims advices & settlements, liaise with accounts department on payments, ensure claims are entered onto system correctly and in a timely manner, and prepare reports for management.
- Maintain and diarize tasks to ensure claims are kept updated, dealt with efficiently, timely, and in accordance with corporate objectives and targets.
- Ensure claims are handled in line with claims handling procedures.
- Provide accurate reports or figures to Underwriters for marketing and renewals purposes.
- Set up and maintain databases to record claims and service providers in line with corporate objectives and targets.
Requirements:
- Bachelor's degree with extensive work experience in claims handling, Financial Lines, and/or Casualty experience.
- Proven track record of providing consistently first-class customer service internally and/or externally.
- Ability to build effective working relationships (internally/externally), establishing credibility amongst a wide and demanding client group.
- Excellent communication skills and discretion in dealing with people from all levels of the Company.
- Excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data entry or data outputs.
- Resilient and adaptable style, track record of remaining calm in demanding circumstances, adjusting comfortably to changing conditions/priorities.
About AXA XL:
AXA XL is the P&C and specialty risk division of AXA, known for solving complex risks. We combine a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines, and specialty.
Inclusion & Diversity:
We value diversity and inclusion and are committed to creating a workplace that is welcoming and inclusive for all employees. We believe that a diverse and inclusive workplace is essential for driving innovation, creativity, and success.
