BMC Helix Integration Specialist

1 week ago


Hyderabad, Telangana, India Tata Consultancy Services Full time

Tata Consultancy Services is a global leader in IT services and consulting, employing over 450,000 people worldwide.

The estimated salary for this position ranges from $120,000 to $180,000 per annum, depending on experience and location.

Job Description

We are seeking an experienced BMC Helix Integration Specialist to join our team in Hyderabad.

  • Develop expertise in the latest version of BMC ITSM (preferably 20.x) and understand the Helix platform.
  • Gain experience in BMC Analytics and Migration, Smart IT, DWP(A), and Smart Reporting.
  • Create and debug workflows in BMC Remedy AR system as per design.
  • Configure Active Links, Filters, Escalations, Web Services, and All Form Objects.
  • Set up Server Group, DSO, Load Balancer, Threads settings, and advanced AR configurations.

This role involves installation, configuration, and troubleshooting of AR/Atrium/ITSM.

Required Skills and Qualifications

To be successful in this role, you will need:

  • Strong understanding of Permission model (User/Group/Role concepts).
  • Experience in BMC ITSM (Incident, Problem, Change & Release, Asset, Knowledge Management).
  • Knowledge of CMDB class structure (Common Data Model CDM) and Reconciliation concepts.
  • Expertise in BMC Atrium Core products (CMDB, Product Catalogue, Atrium Integrator).

A bachelor's degree in Computer Science or related field, along with relevant industry experience, is required.

Benefits

Tata Consultancy Services offers a range of benefits, including:

  • Competitive salary.
  • Opportunities for career growth and professional development.
  • Recognition and rewards for outstanding performance.
  • A diverse and inclusive work environment.


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