BMC Helix Integration Specialist
1 week ago
Tata Consultancy Services is a global leader in IT services and consulting, employing over 450,000 people worldwide.
The estimated salary for this position ranges from $120,000 to $180,000 per annum, depending on experience and location.
Job DescriptionWe are seeking an experienced BMC Helix Integration Specialist to join our team in Hyderabad.
- Develop expertise in the latest version of BMC ITSM (preferably 20.x) and understand the Helix platform.
- Gain experience in BMC Analytics and Migration, Smart IT, DWP(A), and Smart Reporting.
- Create and debug workflows in BMC Remedy AR system as per design.
- Configure Active Links, Filters, Escalations, Web Services, and All Form Objects.
- Set up Server Group, DSO, Load Balancer, Threads settings, and advanced AR configurations.
This role involves installation, configuration, and troubleshooting of AR/Atrium/ITSM.
Required Skills and QualificationsTo be successful in this role, you will need:
- Strong understanding of Permission model (User/Group/Role concepts).
- Experience in BMC ITSM (Incident, Problem, Change & Release, Asset, Knowledge Management).
- Knowledge of CMDB class structure (Common Data Model CDM) and Reconciliation concepts.
- Expertise in BMC Atrium Core products (CMDB, Product Catalogue, Atrium Integrator).
A bachelor's degree in Computer Science or related field, along with relevant industry experience, is required.
BenefitsTata Consultancy Services offers a range of benefits, including:
- Competitive salary.
- Opportunities for career growth and professional development.
- Recognition and rewards for outstanding performance.
- A diverse and inclusive work environment.
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