Technical Lead
3 days ago
Dear Candidate
Greetings from Tata Consultancy Services, a global leader in the technology arena.
We are pioneers in feeding the fire of young Techies like you. Our company has been a great driver of innovation and growth in the industry.
"Role: BMC Helix"
The role is based in Hyderabad, an exciting city to work and live in with many opportunities for growth and development.
"Experience Range: 4 to 8 years"
This experience will be invaluable as you take on new challenges and responsibilities in this exciting role.
"Job Description:"
Our team is looking for a highly skilled Technical Lead who can drive the implementation and management of IT service management (ITSM) processes using BMC Helix. The successful candidate will have good experience in:
- BMC Helix ITSM Administration, SmartIT, Remedy/ITSM Development,
- Development of Spoon Jobs, developing or modifying DWP/DWP Catalog services,
- Knowledge on Dashboards and how to create them,
- Troubleshooting ITSM issues and identifying solutions,
- Configuring foundation data, Incident, Change, Problem, Work order, Knowledge management modules, CMDB Data, SLAs, Approvals.
- Familiarity with ITSM & SNOW, Remedy knowledge
We estimate the salary for this position to be around ₹12-25 lakhs per annum, depending on your experience and qualifications.
At Tata Consultancy Services, we offer a range of benefits to our employees including competitive salaries, bonuses, stock options, health insurance, retirement plans, paid time off, and professional development opportunities.
If you are passionate about IT service management and want to take your career to the next level, then we would love to hear from you
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