HR Support Specialist

1 week ago


Ahmedabad Bengaluru Bangalore, India beBeeHR Full time ₹ 8,00,000 - ₹ 12,00,000

The role of an HR Support Specialist is to provide comprehensive HR services to employees, managers, and HR colleagues.

  • As a trusted resource, you will be responsible for responding to HR-related inquiries, providing guidance on HR processes and company policies, and serving as the primary contact for routine HR matters.
  • You will also support HR processes to ensure prompt, consistent, and accurate service delivery, manage a designated ticket queue, and escalate complex issues to HR Associates when necessary.
  • Educate employees on self-service options and facilitate a positive onboarding experience for new hires. Coordinate midyear and year-end performance management activities, providing necessary support to employees and managers.
  • Actively foster a positive team environment by collaborating with HR colleagues, participating in training sessions, and sharing HR insights during staff meetings.
  • Review and interpret incoming HR requests, seeking clarification as needed to ensure accuracy.
  • Utilize available resources, such as knowledge articles and quick guides, to address inquiries and support requests.
  • Collaborate with HR team members and external vendors as necessary to ensure a smooth, consistent employee experience.
  • Educate employees on HR best practices and procedures, ensuring they have the necessary skills and knowledge to excel in their roles.
  • Develop and maintain relationships with HR partners at all levels, promoting open communication and fostering a collaborative work environment.
  • Perform additional HR support tasks as assigned, including data entry, record-keeping, and other administrative duties.

Requirements
  • Communication Skills: Strong written and verbal communication skills are essential for success in this role.
  • Prioritization and Time Management: Ability to manage multiple priorities and deadlines while maintaining high attention to detail.
  • Education and Experience: Bachelor's degree preferred; 1-3 years of experience required.
  • Relationship-Building and Credibility: Demonstrated credibility and relationship-building skills with employees and HR partners at all levels.
  • Confidentiality and Integrity: Proven ability to manage confidential information and maintain confidentiality.
  • Adaptability and Flexibility: Strong time management and organizational skills; proactive, self-motivated, and responsible.
  • Customer Service: Ability to work under pressure and meet deadlines with a positive attitude and high-quality customer service.
  • Tech Skills: Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, and Outlook); ServiceNow and Workday experience is a plus.


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