CMDB Development Specialist
1 week ago
CMDB Development Lead
">About Us:
We guide clients from the present to the future by unlocking the value of their data and applications to solve their digital challenges, achieving business and societal outcomes.
Our organization seeks a CMDB Development Professional with experience in developing and administering CMDBs within ServiceNow.
The ideal candidate will lead the design, development, and maintenance of the CMDB within ServiceNow, collaborating with IT and business stakeholders to gather requirements and ensure CMDB solutions meet business needs.
Main Responsibilities:
- Implement and enforce CMDB data standards, policies, and procedures to ensure data integrity and accuracy.
- Develop and maintain CMDB documentation, including data models, workflows, and processes.
- Provide technical leadership and mentorship to the CMDB development team.
- Perform regular audits and data quality checks to identify and resolve discrepancies.
- Integrate the CMDB with other IT Service Management (ITSM) processes and tools.
- Stay up-to-date with ServiceNow CMDB best practices and industry trends.
- Conduct training sessions for end-users and stakeholders on CMDB functionalities and best practices.
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