Customer Renewal Specialist

3 days ago


Coimbatore, Tamil Nadu, India beBeeRenewal Full time ₹ 60,00,000 - ₹ 1,20,00,000

Dynamic Renewal Strategist

As a key member of our team, you will play a pivotal role in driving operational excellence and delivering top-notch client renewals.

Job Description:

The successful candidate will collaborate closely with Customer Success Managers and Renewal Representatives to ensure seamless renewal document preparation.

Key Responsibilities:

  • Collaborate with stakeholders to gather critical information needed for documentation.
  • Analyze complex data within internal and external tools to inform strategic renewal decisions.
  • Develop strong relationships with Sales, Product, and Customer Success teams to drive business outcomes.

Requirements:

  • 2+ years of experience executing and analyzing customer data to support high-growth SaaS companies.
  • Excellent analytical and problem-solving abilities.
  • Strong project management skills and attention to detail.
  • Familiarity with CRM and renewal management software.

Education & Skills:

  • Associate or Bachelor's degree preferred.
  • A self-starter with a proven track record of driving customer success.
  • Ability to multitask, prioritize, and scale.
  • Highly data-driven with a commitment to understanding the renewal lifecycle.


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