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Customer Service Representative
1 month ago
The Opportunity
As a Customer Care Executive-Inbound Sales, you will be responsible for managing incoming phone calls, identifying and assessing customer needs to achieve satisfaction, and providing accurate information by using the right methods/tools.
The Role
- Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Proven customer care experience in any International BPO or experience as a Travel Sales Representative.
The Requirements
- Strong phone contact handling skills and active listening.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and interpersonal skills.
The Benefits
- Up to 4 lacs in a month (average incentive 10 k to 50k in a month) apart from salary.
- Salary: 20K to 30K.
- Training: 30 days paid training.
The Employer
Our client is a market leader within IT Services, offering comprehensive solutions for their HR requirements.