
Medical Billing Operations Lead
4 days ago
Job Summary:
We are seeking an experienced professional to lead our medical billing operations and high-performing teams. The ideal candidate will ensure billing accuracy, drive productivity, strengthen client relationships, and support organizational growth.
Key Responsibilities:
- Oversee daily medical billing operations (charge entry, medical billing, AR, denials, collections).
- Drive operational efficiency through process improvement and adherence to KPIs/SLAs.
- Manage and mentor large teams, ensuring high employee engagement and low attrition.
- Collaborate with directors/senior directors to execute business strategy and meet client expectations.
- Analyze metrics and provide actionable insights to improve financial and operational outcomes.
- Ensure regulatory compliance and maintain quality standards.
- Act as a key point of contact for client communication and escalations.
Requirements:
- 12+ years of experience in medical billing/RCM, with 3–5 years in a managerial/senior leadership role.
- Strong domain knowledge across billing processes, AR follow-up, denial management, and payer policies.
- Proven ability to manage large-scale operations and multiple clients.
- Excellent leadership, problem-solving, and communication skills.
- Exposure to automation tools/process transformation is an advantage.
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