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Customer Engagement Specialist
1 month ago
HDFC Bank, one of India's premier banks, is committed to delivering exceptional customer experiences. We are currently seeking a highly skilled and motivated individual to join our team as a Customer Engagement Specialist in Jaipur.
Job Description:
We are looking for an individual who can engage regularly with customers as defined by the contact policy and provide a superior digital experience. The successful candidate will be responsible for ensuring that customers receive world-class services and their needs are understood and met through financial products offered by the bank.
Responsibilities:
* Engage regularly with customers to understand their needs and preferences
* Provide timely and effective solutions to customer queries and concerns
* Work collaboratively with cross-functional teams to ensure seamless customer experiences
Requirements:
To be successful in this role, you will need to have a strong educational background, excellent communication skills, and a passion for sales. You should also have relevant work experience in customer service and telesales. As per industry norms, the estimated salary range for this position is ₹8-12 lakhs per annum, depending on your qualifications and experience.
