
Guest Relations Ambassador
1 day ago
We are seeking a skilled Guest Relations Professional to be the face of our hospitality.
- Greet and welcome guests warmly, making a lasting first impression.
- Efficiently manage reservations, waitlists, and guest seating.
- Assist guests with menu queries, special requests, and dietary needs.
- Bulk strong relationships with regular guests and recognize VIP customers.
- Handle guest feedback and complaints professionally and empathetically.
- Cordinate with service staff, kitchen, and management for smooth operations.
- Maintain a clean, organized, and inviting reception/host area.
- Exceptional communication and interpersonal skills.
- A friendly, professional, and approachable demeanor.
- Strong organizational and multitasking abilities.
- Prior experience in hospitality, F&B, or guest relations is advantageous.
- Ability to remain calm and positive in a fast-paced environment.
This is an exciting opportunity to join our team as a Guest Relations Professional. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest experiences.
You will work closely with our service staff, kitchen, and management to ensure seamless operations and maintain a high level of customer satisfaction.
We offer a dynamic work environment, career growth opportunities, and the chance to be part of a growing, guest-centric brand.
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