Zoho Consultant Expert

2 weeks ago


Pune, Maharashtra, India The Desk Full time
Customize and Configure Zoho Applications

As a Zoho Consultant Expert, you will work with senior consultants to customize and configure Zoho applications such as Zoho CRM, Zoho Projects, and Zoho Desk to meet specific business needs.

You will deliver customized solutions on time, with support from experienced team members, and support the analysis of business requirements to translate them into technical solutions within the Zoho ecosystem.

You will gain experience in developing custom modules, workflows, and scripts to enhance the functionality of Zoho applications, and assist in integrating Zoho applications with third-party systems and tools to ensure effective system interoperability.

You will provide technical support and troubleshooting assistance to end-users of Zoho applications, under the supervision of senior staff, and contribute to fostering high user satisfaction through efficient support and training.

You will help maintain documentation related to Zoho customizations and integrations, and stay updated on the latest features and capabilities of Zoho applications.

You will recommend best practices for implementation, and develop expertise across the Zoho suite, including CRM, Books, Inventory, and Desk.

You will assist in designing and implementing sophisticated workflows, reports, and dashboards.

Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Basic understanding of Zoho applications.
  • Understanding of relational databases and data modeling concepts.
  • Basic programming knowledge, preferably in languages like Java or Python (optional).
  • Good problem-solving skills and attention to detail.
  • Effective communication skills with the ability to collaborate with cross-functional teams.
Benefits
  • Merit-based advancement.
  • Learning and growth opportunities.
  • Ongoing training.
  • Career development.
  • Team collaboration.
  • Flexible work options.
  • Competitive salary.
  • Travel opportunities.
  • Meaningful work.

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