
Financial Accountant Collections Specialist
2 days ago
We are seeking a highly motivated and organized Collection Specialist to support our billing and accounts receivable functions. The ideal candidate will have a strong background in finance, excellent communication skills, and the ability to work independently with minimal supervision.
- Billing and Invoicing:
- Generate accurate and timely invoices for customers
- Verify prices, discounts, and taxes before sending
- Attach usage reports and issue corrected invoices or credit notes as needed
- Collections:
- Send reminders and follow up on payments
- Record promises to pay and escalate risks to the team
- Support simple payment plans after internal approval
- Cash Application and Reconciliations:
- Download daily settlements from payment gateways and banks
- Apply each receipt to the right invoice and clear short payments or unknown receipts within the agreed timeline
- Reconcile Stripe and bank statements
- Taxes and Compliance:
- Create Goods and Services Tax (GST) compliant invoices
- Manage e-invoicing and e-invoice reference numbers
- Verify Tax Deducted at Source (TDS) details and collect certificates
- Usage and Partner Pass-Throughs:
- Collate monthly usage from systems and partner portals
- Match partner costs to customer billing and flag any gaps that affect margins
- Reporting and Month-End Close:
- Update weekly reports on collections health, aging of unpaid invoices, and open disputes
- Prepare month-end schedules, including lists of unapplied cash and disputes
- Purchase Orders and Customer Portals:
- Track purchase order status and balances
- Upload invoices and back-ups to customer portals and resolve any rejections
- Customer Setup and Renewals:
- Maintain customer master data, including billing contacts, tax details, and payment terms
- Prepare renewal pro-formas and ensure invoices are released on time
- Processes and Systems:
- Keep standard operating procedures and checklists current
- Raise data issues in the customer relationship management system or billing system
- Keep folders structured and audit-ready
- Collaboration:
- Work with Sales and Customer Success on purchase orders, renewals, and disputes
- Coordinate with Finance, Legal, Revenue Operations, and Product teams on pricing or usage-metering issues
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