Lead Client Service Professional

2 days ago

Nagpur, Maharashtra, India beBeeExecutive Full time ₹ 8,00,000 - ₹ 12,00,000
Senior Executive Position

The ideal candidate will possess strong communication and coordination skills, with the ability to effectively engage clients and deliver high-quality outputs.

Key Responsibilities:
  • Client Engagement & Relationship Management:
    • Serve as the primary point of contact for client requirements and queries.
    • Develop a deep understanding of client objectives and ensure seamless communication with clarity.
    • Maintain positive and professional relationships with clients.
  • Strategy Support & Content Development:
    • Assist in drafting communication materials such as briefing notes, presentations, and one-pagers.
    • Gather insights, case studies, and industry news to support client deliverables.
    • Contribute to thought-leadership initiatives under guidance.
  • Execution & Coordination:
    • Coordinate with internal teams to deliver quality outputs on time.
    • Track deliverables, timelines, and ensure processes run smoothly.
    • Provide operational support to the Unit Lead/Manager for client projects.
  • Research & Insights:
    • Conduct basic research, competitor benchmarking, and trend tracking.
    • Monitor industry and digital trends to identify potential opportunities.
  • Business Support:
    • Identify growth opportunities within existing accounts.
    • Support the team in preparing pitches and proposals.
  • Reporting & Analysis:
    • Assist in preparing performance reports with clear insights and learnings.
    • Ensure reports are accurate, structured, and aligned with client expectations.

Qualifications & Experience:

  • 2–3 years of experience in client servicing, communications, or related fields.
  • Strong communication and coordination skills.
  • Good writing and presentation abilities.
  • Awareness of digital media and influencers.
  • Proficiency in MS PowerPoint, Word, and Excel.

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