International BPO Career Opportunity

2 weeks ago

Kolkata, West Bengal, India beBeeCareer Full time

Opportunity Overview

We are seeking a highly motivated and skilled professional to join our team in a customer-facing role. This position involves working with international clients, providing exceptional service, and contributing to the growth and success of our organization.

Key Responsibilities:

  • Manage customer interactions with professionalism and courtesy
  • Provide solutions to customer inquiries and concerns
  • Meet or exceed performance targets for customer satisfaction, first call resolution, and sales conversion
  • Collaborate with internal teams to achieve business objectives
  • Stay up-to-date on product knowledge and industry trends

Requirements:

  • High school diploma or equivalent required; degree preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and familiarity with software applications
  • Availability to work a standard shift (3 PM – 10 PM) and flexible hours as needed

Benefits:

  • Competitive salary
  • Ongoing training and development opportunities
  • Mentorship and support from experienced colleagues
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

Work Environment:

  • Our office is located in a convenient location
  • We offer a comfortable and modern workspace
  • Access to company resources and tools
  • Opportunities for career advancement and growth

How to Apply:

  1. Submit your resume and cover letter through our online portal
  2. Participate in our hiring process, which includes interviews and assessments
  3. Join our team and contribute to our mission and values

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