Cloud Infrastructure Specialist

6 days ago

Kolkata, West Bengal, India beBeeCloud Full time US$ 1,00,000 - US$ 1,40,000
About the Role

We are looking for a seasoned OpenStack Architect to provide technical onboarding and support services to customers using Managed OpenStack and Managed Kubernetes products.

Key Responsibilities:
  • Lead the technical onboarding process for customers using Managed OpenStack and Managed Kubernetes.
  • Collaborate with customers to understand their infrastructure requirements and design optimal cloud-native solutions.
  • Provide expert guidance on the use of OpenStack, Kubernetes, and related cloud-native technologies.
  • Offer strategic guidance on OpenStack and Kubernetes architecture, including network design, storage solutions, and compute resource management.
  • Educate customers on best practices for managing and maintaining OpenStack and Kubernetes infrastructure, including upgrades, monitoring, scaling and operational efficiency.
  • Implement automation solutions to streamline deployments using Go, Python, Bash and CI/CD best practices.
  • Troubleshoot and resolve technical issues that arise during customer onboarding and ongoing usage.
  • Deliver expert services solutions to existing customers in accordance with a statement of work document in a timely fashion and with utmost attention to detail.
  • Collaborate with product and engineering teams to improve the customer experience and provide feedback on features and product improvements.
  • Provide continuous feedback to internal Quality Assurance teams on product usability, testing requirements and customer usage patterns.
  • Deliver technical workshops, demos, and training to customers.

Requirements include:

  • Expertise in Kubernetes: Deep knowledge of managing, deploying, and scaling cloud-native infrastructure technologies.
  • Experience with Cloud-Native Technologies: A solid understanding of the cloud-native landscape, including CI/CD, containers, microservices, and cloud infrastructure management.
  • OpenStack Expertise: Extensive hands-on experience with OpenStack, including deployments, operations, and optimizations. Proven ability to troubleshoot complex technical issues in a production OpenStack environment.
  • Strong understanding of cloud infrastructure concepts including networking, storage, compute, and security within OpenStack.
  • Automation Skills: Proficiency in writing automation scripts in Go, Python, Bash to streamline operational tasks.
  • Strong understanding of infrastructure as code (IaC), configuration management tools (e.g., Terraform, Ansible), and DevOps best practices.
  • Excellent communication and interpersonal skills: Ability to convey technical concepts to both technical and non-technical stakeholders.
  • Proven ability to troubleshoot complex technical issues and implement effective solutions.
  • 5+ years of hands-on experience with OpenStack and Kubernetes.

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