Senior Benefits Coordinator

3 days ago

Mumbai, Maharashtra, India beBeeClaims Full time ₹ 1,04,000 - ₹ 1,30,878

Job Overview

  • We are seeking a Senior Process Associate to join our team.
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Job Description:

  • The Senior Process Associate will be responsible for claims management, ensuring efficient and accurate processing of employee benefits claims.
  • They will review and assess claims documentation to ensure compliance with policy terms and conditions.
  • The role requires strong communication and interpersonal skills to liaise with clients, insurance providers, and internal teams to resolve claims-related inquiries and issues.
  • Client Communication is key to the success of this role, where the Senior Process Associate will serve as the primary point of contact for clients regarding claims inquiries and updates.
  • Timely and clear communication to clients about the status of their claims is essential, along with educating clients on the claims process and employee benefits policies.
  • Documentation and Reporting is also a critical aspect of the role, maintaining accurate records of all claims transactions and communications, and preparing and submitting reports on claims activity and trends to management.
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Requirements:

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Proficiency in Microsoft Office Suite.
  • Basic knowledge of employee benefits and insurance concepts.
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Benefits:

  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.
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What We Offer:

  • Opportunities for growth and professional development.
  • A dynamic and inclusive work environment.
  • Recognition and rewards for outstanding performance.

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