Data Insights Tester

Job Title: Quality Assurance Test Engineer

We are seeking a skilled Quality Assurance Test Engineer to join our team at Hireologist.

The ideal candidate will have 3-6 years of experience in QA testing, preferably in Microsoft Dynamics 365 and Customer Insights projects.

The successful candidate will be responsible for designing, developing, and executing comprehensive test plans and test cases for Microsoft Dynamics 365 Customer Insights implementations.

This includes validating the integrity, mapping, and synchronization of customer data across Dataverse, CI-D, CI-J, and third-party integrations.

In addition, the Quality Assurance Test Engineer will conduct end-to-end testing of customer journeys, segmentation logic, data ingestion pipelines, and marketing automations.

The role requires strong analytical and problem-solving skills, as well as excellent written and verbal communication skills to collaborate with cross-functional and remote teams.

The Quality Assurance Test Engineer will work closely with developers, data engineers, and marketing teams to proactively identify issues and validate resolutions.

Maintaining test documentation, reporting bugs using appropriate tools, and tracking issues through resolution are also essential duties of this role.

Key Responsibilities:

• Design, develop, and execute comprehensive test plans and test cases for Microsoft Dynamics 365 Customer Insights - Data (CI-D) and Journeys (CI-J) implementations.
• Validate the integrity, mapping, and synchronization of customer data across Dataverse, CI-D, CI-J, and third-party integrations.
• Conduct end-to-end testing of customer journeys, segmentation logic, data ingestion pipelines, and marketing automations.
• Perform functional, regression, integration, and UAT testing to ensure product quality meets business and technical requirements.
• Work closely with developers, data engineers, and marketing teams to proactively identify issues and validate resolutions.
• Test API integrations, webhooks, and data pipelines related to CI-D and CI-J within the Microsoft ecosystem.
• Ensure compliance with data privacy, governance, and security standards during test execution and documentation.
• Maintain test documentation, report bugs using appropriate tools, and track issues through resolution.

Required Skills:

• 3–5 years of hands-on QA experience, preferably in projects involving Microsoft Dynamics 365 and Customer Insights (CI-D & CI-J).
• Strong understanding of Dataverse, its schema, and data flow within the Microsoft Power Platform.
• Experience testing integrations with third-party systems (e.g., CDPs, email platforms, analytics tools).
• Familiarity with D365 CRM (particularly Customer Service module) from a QA perspective.
• Proficient in using tools for API testing (e.g., Postman), test case management, and defect tracking (e.g., Azure DevOps, Jira).
• Detail-oriented with strong analytical and problem-solving skills.
• Excellent written and verbal communication skills to collaborate with cross-functional and remote teams.

Good to Have:

• Microsoft certifications in Dynamics 365 or Customer Insights.
• Experience with automation tools and frameworks (e.g., Selenium, Playwright, Power Automate).
• Exposure to Azure Data Factory, Logic Apps, or Power Platform for test automation or validation.
• Background in data quality assurance, privacy compliance testing, or CDP validation.