Field Engine Specialist

1 day ago

Pune, Maharashtra, India beBeeEngineer Full time ₹ 1,04,000 - ₹ 1,30,878
Service Engineer

Job Summary:

As a Service Engineer, you will be responsible for providing technical support and expertise to customers in the field. You will diagnose and repair complex engine products at customer sites, ensuring prompt and efficient service.

Key Responsibilities:

  • Establish and maintain productive relationships with customers, ensuring excellent communication and timely resolution of issues.
  • Utilize specialized tools and documented procedures to diagnose and complete complex repairs at customer locations.
  • Perform preventative maintenance on engines and related components according to schedules and standards.
  • Escalate unresolved technical issues to product specialists or supervisors as necessary.
  • Provide coaching, development, and knowledge transfer to junior technicians and apprentices.
  • Complete required documentation, including service worksheets, timesheets, warranty claims, and quality documents.

Requirements:

  • Significant field service experience, preferably with engine products.
  • Expert-level knowledge of engine systems and controls.
  • Excellent customer service and communication skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.

Benefits:

  • Competitive compensation package.
  • Ongoing training and development opportunities.
  • Opportunities for career advancement.

Others:

  • Maintain a safe and healthy work environment.
  • Comply with all relevant laws and regulations.

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