
Senior Operations Director
2 weeks ago
We are a technology platform offering various services at home to our customers.
- Our platform allows customers to book services such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, etc., in the comfort of their own homes and at a time that suits them.
We promise our customers a high-quality, standardized, and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, providing them with technology, training, products, tools, financing, insurance, and brand support to help them succeed and deliver on this promise.
Key Responsibilities- The operational excellence specialist will be responsible for driving business growth in their set of cities.
- This involves selecting and training new partners and improving the quality of current partners.
- The role requires strong leadership skills, with a focus on project management, team leadership, and influencing others.
The operational excellence specialist will also be expected to take charge of key central growth tracks for the category over time, including projects focused on improving quality and service excellence, and collaboration with cross-functional teams to ensure swift and robust execution.
Requirements- A minimum of 2-4 years of experience in an ops-related/consulting/strategy role.
- Demonstrated leadership of teams and projects – the ability to influence and lead.
- Someone who understands that great things get built by both smarts AND hard work.
Join us for a great work environment with massive ownership and growth opportunities, and the chance to work closely with strong leaders who are amongst the best in the country when it comes to operational excellence and consumer obsession.
BenefitsOur company offers a stimulating work environment with immense opportunities for professional development and career advancement. You will have the chance to collaborate with top professionals in your field and learn from them.
OthersAt our company, we strive to maintain a positive work-life balance and promote employee well-being. We encourage a collaborative work environment and recognize outstanding performance through various awards and recognition programs.
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