Enterprise Cybersecurity Specialist

3 days ago

Rajkot, Gujarat, India beBeeCybersecurity Full time US$ 1,00,000 - US$ 1,40,000

We are seeking a Technical Implementation Specialist to lead the onboarding and technical enablement of enterprise customers across multiple cybersecurity products.

This role involves hands-on implementation, technical consulting, and driving customer success in hybrid, cloud, and containerized environments.

The successful candidate will play a critical role in helping customers integrate these solutions into their environments and derive maximum value aligned with their security goals.

Key Responsibilities
  • Customer Onboarding & Enablement:
    • Lead end-to-end onboarding for enterprise customers on multiple cybersecurity products.
    • Conduct kickoff sessions, product walkthroughs, and configuration workshops tailored to customer needs.
    • Align solution deployment/configuration/optimization with customer business goals, security policies, and compliance requirements.
  • Technical Implementation:
    • Assist with the deployment and configuration of agents, sensors, connectors, and APIs across cloud, on-prem, and hybrid environments.
    • Support secure integration with AWS, Azure, GCP, OCI, and containerized platforms such as Kubernetes, Docker, and CRI-o.
    • Provide expertise in asset discovery, patch deployment, vulnerability scanning, and policy configuration.
  • Customer Success & Adoption:
    • Act as a trusted technical advisor throughout the implementation phase, ensuring successful adoption and long-term retention.
    • Educate and guide customers on platform capabilities, security use cases, and best practices.
    • Design and manage onboarding plans, training sessions, and success criteria tracking.
  • Cross-functional Collaboration:
    • Partner with internal teams including Product Management, Support, and Engineering to resolve implementation challenges and shape future enhancements.
    • Collect feedback to inform product development and improve onboarding frameworks.

Required Skills and Qualifications

Experience & Technical Skills
  • 5+ years in customer-facing technical roles (e.g., onboarding, professional services, customer success, pre-sales, or support).
  • Hands-on experience in enterprise IT environments, with working knowledge of Windows, Linux, and basic networking concepts.
  • Exposure to cloud platforms (AWS, Azure, GCP, OCI)
  • Familiarity with cybersecurity principles, vulnerability management, compliance frameworks, and threat detection tools.
Tooling & Platform Knowledge
  • Ability to deploy and manage endpoint agents, connectors, and policy configurations across diverse systems.
  • Experience in working with security scanning tools, configuration baselines, patch rollouts, and dashboards.
Communication & Interpersonal Skills
  • Exceptional communication, presentation, and client engagement skills.
  • Proven ability to simplify complex topics for technical and non-technical stakeholders alike.
Mindset & Adaptability
  • Analytical thinker with problem-solving orientation.
  • Flexible working schedule, as role requires.
  • Able to work independently and manage multiple onboarding projects simultaneously.
  • Collaborative and empathetic approach to building customer relationships.

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