IT Service Management Expert

5 days ago


Pune, Maharashtra, India The Premier Consultants ( Recruitment Company ) Full time
Job Title: IT Service Management Expert - GRC

Location: Pune/Mumbai (Hybrid)

Estimated Salary: ₹1,200,000 per annum based on experience and qualifications.

About the Role

This is an exciting opportunity to work with The Premier Consultants, a leading recruitment company. As an IT Service Management Expert - GRC, you will play a crucial role in implementing ServiceNow HRSD/GRC solutions across various clients.


Key Responsibilities
  • Design and implement ServiceNow HRSD/GRC solutions for end-to-end greenfield implementation lifecycle.
  • Collaborate with cross-functional teams to develop and deploy ServiceNow solutions.
  • Leverage expertise in screen tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting, and third-party software integrations.
  • Develop and maintain high-quality code using JavaScript, Python, Perl, Unix Shell, and Windows Shell.
  • Work closely with clients to understand their requirements and provide tailored solutions.
  • Analyze complex business problems and develop innovative solutions using ServiceNow platform capabilities.

Requirements
  • 5+ years of experience in ServiceNow development and implementation.
  • Extensive knowledge of ServiceNow ITSM modules, including Incident, Problem, Service Catalog, Change, Knowledge, Asset, CMDB.
  • System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP.
  • Experience with extending the ServiceNow schema to custom applications and working on ServiceNow platform capabilities.
  • Certification in CSA (Certified System Administrator) or similar certifications.
  • Excellent communication and customer engagement skills.

What We Offer
  • A competitive salary package, estimated at ₹1,200,000 per annum based on experience and qualifications.
  • Ongoing training and professional development opportunities.
  • A collaborative and dynamic work environment.
  • The chance to work with top clients and contribute to their success.


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