
Centralised Customer Service Representative
3 days ago
We are seeking a skilled professional to handle customer inquiries and support in our centralised contact centre.
- Answer incoming calls and provide accurate information to customers.
- Respond to customer complaints and resolve issues in a timely manner.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with other departments to ensure seamless customer service.
To be successful in this role, you will require:
- Bilingual or multilingual skills with the ability to communicate effectively with customers.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple calls simultaneously.
- A strong understanding of customer service principles and practices.
We offer a range of benefits to our employees including:
- Fully-paid training and development opportunities.
- A competitive salary and bonus structure.
- A comprehensive health insurance package.
- A pension scheme and generous annual leave entitlement.
We welcome applications from candidates with any undergraduate degree and any postgraduate degree.
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