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Service Delivery Manager
7 days ago
We are seeking a skilled professional to join our team as a Service Planner. This role will involve managing contracts for all service sales, ensuring servicing as per contractual terms, and supporting and mentoring service planners at the regional level.
Key Responsibilities:- Manage contracts for all service sales and ensure servicing as per contractual terms
- Support and mentor service planners at the regional level
- Ensure that customer machines are serviced as per schedule with minimal backlogs as per contract document
The ideal candidate will have a background in the service industry with a solid understanding of service operations and customer satisfaction. Proficiency in computer skills and experience with SAP or similar ERP systems is also required.
- Background in the service industry with a solid understanding of service operations and customer satisfaction
- Proficient in computer skills and experienced with SAP or similar ERP systems
