High-Tech Customer Service Specialist

4 hours ago

Tiruppur, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 60,00,000 - ₹ 1,20,00,000
Technical Support Specialist

We are seeking an experienced Technical Support Specialist to provide expert technical and application problem resolution assistance related to our products. As a key member of our team, you will be responsible for diagnosing, troubleshooting, repairing and debugging complex computer systems and software.

  • You will have excellent customer service and teamwork skills, with the ability to communicate effectively with customers and management.
  • You will gain knowledge of assigned customers' technical and business environment, and document and verify reported problems.
  • You will troubleshoot and resolve issues utilizing all available tools, resources and documentation, engaging additional resources when necessary.
  • You will provide effective and consistent communication to management, peers and account team in support of customers.
  • You will have working knowledge of main products and strategy.
Requirements:
  • Understanding of PCs, Networks, OS platforms, Cloud environments, databases, telephony, software applications and ACDs.
  • Demonstrated ability to learn complex software tools quickly.
  • Strong customer service and teamwork skills, professional demeanor to maintain and enhance customer relationships.
  • Ability to use professional concepts and company policies and procedures to solve routine problems.
  • Ability to develop resolutions to problems of limited scope and follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
Benefits:
  • Work on impactful and challenging projects that make a difference.
  • Be part of a collaborative and inclusive culture.
  • Enjoy competitive compensation and benefits.
  • Access professional development and growth opportunities.
Why Choose Us?

We offer a dynamic work environment where cutting-edge technology and creative problem-solving converge. Join us as we shape the future of intelligent systems.

  • Tech Content Specialist

    1 day ago

    Tiruppur, Tamil Nadu, India beBeeTechnical Full time ₹ 18,00,000 - ₹ 25,00,000

    Job Title: Tech Content SpecialistWe are looking for an experienced Technical Content Specialist to create engaging content that showcases our expertise in digital solutions. The successful candidate will have a strong understanding of technical concepts and the ability to translate them into clear, concise language.Key Responsibilities:Conduct thorough...

  • Customer Service Specialist

    6 days ago

    Tiruppur, Tamil Nadu, India beBeeCommunication Full time ₹ 36,00,000 - ₹ 48,00,000

    Job Title: Customer Service SpecialistThis is an exciting career opportunity to work as a customer service professional.We are seeking enthusiastic and detail-oriented individuals from various educational backgrounds.The ideal candidate will possess excellent communication skills and be able to thrive in a dynamic environment.As a customer service...

  • Customer Service Specialist

    4 days ago

    Tiruppur, Tamil Nadu, India beBeeCustomerService Full time ₹ 20,00,000 - ₹ 25,00,000

    Job Title: Customer Service Specialist">Job SummaryWe are seeking a highly skilled and experienced Customer Service Specialist to join our team. This role will be responsible for providing exceptional customer service, resolving customer complaints, and promoting customer loyalty.">Key Responsibilities:Provide customer support via phone, email, and in-person...

  • Customer Service Professional

    2 days ago

    Tiruppur, Tamil Nadu, India beBeeSupport Full time ₹ 3,00,000 - ₹ 6,00,000

    Customer Support SpecialistWe are seeking a dedicated and customer-focused professional to join our team as a Customer Support Specialist. The role involves handling inbound and outbound calls, addressing customer inquiries, providing accurate information, and ensuring a positive customer experience.Key Responsibilities:Respond to customer queries in a...

  • Tech Interview Preparation Specialist

    6 days ago

    Tiruppur, Tamil Nadu, India beBeeCareer Full time ₹ 15,00,000 - ₹ 22,50,000

    Job DescriptionThis role involves working with customers to understand their needs and challenges as they prepare for upcoming tech interviews.Key responsibilities include connecting with customers, providing guidance and support, effectively communicating product offerings, offering personalized strategies and resources, maintaining relationships, tracking...

  • Chief Tech Architect

    2 days ago

    Tiruppur, Tamil Nadu, India beBeeTechLead Full time ₹ 15,00,000 - ₹ 30,00,000

    Marketing Innovator Job DescriptionWe are seeking a visionary to lead the tech narrative and shape our company's vision from day one. As a key member of our team, you will be responsible for architecting the tech infrastructure, building core offerings, and productizing services where possible.This is an early-stage role with high autonomy and real...

  • Customer Service Representative

    1 week ago

    Tiruppur, Tamil Nadu, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 9,00,000

    Customer Experience SpecialistTransforming customer interactions into opportunities for growth and success is a key aspect of this role. As a customer experience specialist, you will be responsible for delivering prompt and effective solutions to customer queries.Deliver prompt and effective solutions to customer queriesMaintain high levels of customer...

  • Tech Support Specialist

    23 hours ago

    Tiruppur, Tamil Nadu, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title:Tech Support ProfessionalWe are looking for a highly skilled Tech Support Professional to join our team. The ideal candidate will have strong technical expertise and excellent communication skills.Key Responsibilities:Provide post-sales support to customers worldwide, troubleshooting software and hardware problems.Aid with product applications and...

  • Customer Service Specialist

    2 days ago

    Tiruppur, Tamil Nadu, India beBeeCustomerCentric Full time ₹ 6,00,000 - ₹ 12,00,000

    Customer Service RepresentativeWe are seeking a dedicated and customer-focused individual to provide exceptional service and support to our valued customers.Key Responsibilities:Deliver outstanding customer experiences through proactive and responsive communication via phone, email, or chat.Resolve customer inquiries and issues efficiently while maintaining...

  • Digital Customer Service Representative

    7 days ago

    Tiruppur, Tamil Nadu, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 9,00,000

    Chat Support SpecialistWe are seeking a skilled Chat Support Specialist to join our team. In this role, you will be responsible for handling customer queries through chat in a professional and timely manner.Main Responsibilities:Communicate effectively with customers via chat using excellent written English skills.Provide accurate product and service...