Restaurant Operations Manager

1 month ago


Cochin, Kerala, India Nanik Food Pvt. ltd. Full time
Restaurant Operations Manager

Nanik Food Pvt. ltd. is seeking a highly skilled Restaurant Operations Manager to support the Restaurant Manager in overseeing daily operations, managing staff, and ensuring excellent customer service.

Key Responsibilities:
  • Operational Support: Assist in managing daily operations, maintaining quality standards, and ensuring compliance.
  • Staff Supervision and Training: Support staff recruitment, training, and scheduling. Foster a positive work environment and assist in resolving staff-related issues.
  • Customer Service: Focus on customer satisfaction and handle guest concerns. Support strategies to enhance customer loyalty and attract new customers.
  • Financial Administration: Assist in monitoring expenses, analyzing financial data, and preparing reports. Contribute to revenue maximization efforts through pricing strategies and menu management.
  • Operational Efficiency: Collaborate with the management team to improve processes and ensure proper communication. Maintain a safe and clean environment for staff and guests.
Requirements:
  • Supervisory experience in the restaurant industry is preferred.
  • Strong leadership and organizational skills.
  • Excellent communication and interpersonal abilities.
  • Knowledge of restaurant operations and financial systems.
  • Ability to multitask, work under pressure, and prioritize effectively.
  • Understanding of health and safety regulations.
  • Flexibility to work evenings, weekends, and holidays.


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