Customer Success Lead in Cybersecurity

2 days ago


Bengaluru, Karnataka, India CloudSEK Full time
About the Role

We are seeking an experienced Customer Success Director to join our CloudSEK team. The ideal candidate will have a strong background in customer success, preferably in the cybersecurity industry.

This role involves leading a team of customer success managers to deliver exceptional customer experiences, driving engagement, satisfaction, and retention for our clients.

  • Salary Range: $120,000 - $180,000 per year, based on experience.
  • Benefits: Comprehensive health insurance, retirement savings plan, paid time off, and professional development opportunities.

Key responsibilities include developing and implementing customer success strategies, overseeing customer onboarding, fostering relationships with key stakeholders, monitoring customer health metrics, and collaborating with internal teams to improve the customer experience.



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