Collection Manager

5 days ago


Mumbai Kolkata Delhi, India beBeeCollections Full time
Job Description

Key Responsibilities:

  • Manage collections for assigned areas and achieve collection targets on various parameters such as resolution, flows, credit cost, and roll rates.
  • Evaluate and minimize NPAs to ensure compliance with allocated budgets.
  • Increase fee income/revenue by developing initiatives to control vendor payouts and enhance asset value.
  • Conduct asset verifications and possessions through court receivers as per SARFESI/Section 9 process.
  • Monitor delinquency of areas (bucket DPD-wise) and focus on non-starters.
  • Ensure customer satisfaction by resolving issues within specified TAT and build relationships with key clients.
  • Represent the organization in front of legal/statutory bodies and ensure compliance with legal guidelines.
  • Allocate work to field executives and ensure agencies perform as per defined SLA.
  • Ensure adequate Feet on Street availability area-wise/bucket-wise/segment-wise and monitor daily updates from collection executives.
  • Initiate detailed account-level reviews of high-ticket accounts and ensure compliance with Audit/NHB/IRB regulations and company policies.
Required Skills and Qualifications:
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Ability to work under pressure and meet deadlines.
  • Experience in collections and asset management.
  • Knowledge of relevant laws and regulations.
Benefits:
  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • Collaborative and dynamic work environment.

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