Field Service Support Specialist

3 days ago

Chennai, Tamil Nadu, India beBeeFieldService Full time ₹ 1,20,00,000 - ₹ 1,50,00,000

We're seeking a skilled and dedicated individual to join our team as a Field Service Support Specialist. If you have a passion for delivering exceptional customer experiences and are eager to grow with a dynamic organization, we'd love to hear from you

About the Role

This role is an exciting opportunity to work closely with our customers, understanding their needs, and providing expert support to resolve any issues they may encounter.

  • Key Responsibilities:
  • Provide top-notch customer service via phone, email, or in-person
  • Troubleshoot and resolve technical issues related to Align's products
  • Analyze customer feedback to identify areas for improvement
  • Collaborate with cross-functional teams to drive process improvements
Requirements

To be successful in this role, you'll need:

  • Familiarity with customer-facing software and systems
  • Excellent communication and problem-solving skills
  • Able to work independently and as part of a team
  • Basic computer skills and knowledge of Microsoft Office
Benefits

We offer a comprehensive benefits package that includes:

  • Competitive salary and bonus structure
  • Health and wellness programs to keep you thriving
  • Employee discounts on Align products
  • Ongoing training and development opportunities
About Us

We're a global community of innovators and industry leaders, united by our passion for transforming lives through exceptional customer experiences.

Our culture is built on the principles of collaboration, inclusivity, and continuous learning. We empower each other to take ownership, innovate, and strive for excellence in everything we do.

Join us, and discover a workplace where your skills and expertise will be valued and developed. Let's shape the future together

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