
Senior IT Manager
4 days ago
We are seeking a seasoned IT professional with expertise in Product Lifecycle Management to lead a high-priority global Windchill upgrade project.
This strategic program aims to modernize PLM systems, ensuring regulatory compliance and seamless integration across the enterprise.
Key Responsibilities- Develop and execute a comprehensive project plan for Windchill v13 upgrade, incorporating PMBOK standards and stakeholder requirements.
- Manage change control processes, oversee project execution, and mitigate risks.
- Serve as the escalation point for project risks and issues, applying structured problem-solving to resolve challenges.
- Oversee validation protocols and compliance deliverables in accordance with FDA, GxP, and 21 CFR Part 11.
- Collaborate with Quality Systems Managers, CSV leads, and PLM/PDM owners to validate BOM structures, ECN workflows, and product data governance.
- Ensure seamless integration between Windchill and SAP NSP/ECC systems.
- Manage vendor relationships, enforcing SoW/T&M terms, negotiating boundaries, and resolving conflicts between system integrators.
- Lead steering committees, executive reporting, RAID log ownership, and cross-vendor governance.
- Drive organizational change management (training plans, communications, adoption metrics).
- Oversee budget, financial tracking, project sizing, and forecasting.
- Education & Experience: Bachelor's degree + 8 years, or Master's degree + 6 years of related experience.
- 8+ years of experience leading IT projects of medium to large size in matrixed environments.
- Extensive experience in regulated industries, with strong exposure to validation.
- Deep knowledge of PLM platforms (preferably PTC Windchill), PDM processes, and Quality Management Systems.
- Skills & Competencies:
- Vendor Management: proven experience with third-party vendors/SIs.
- Migration & Upgrade Experience: SaaS/cloud transitions, system upgrades, data migration strategies.
- Validation & Regulated Industry Knowledge: CSV/CSA, SDLC, and compliance frameworks.
- Communication & Governance: steering committees, executive reporting, RAID management.
- Change & Adoption Management: OCM for upgrades.
- Budget & Financial Tracking: cost sizing, forecasting, and financial control.
- Soft Skills: hands-on leadership style with an ability to influence and engage teams.
- Preferred Certifications:
- PMP (Project Management Professional)
- CSM / Advanced ScrumMaster
- Expertise in Agile, Waterfall, Hybrid, and DevOps methodologies
- Tools Proficiency:
- Azure DevOps, ServiceNow, Smartsheets, MS Project
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