
Diagnostic Customer Service Support Specialist
2 weeks ago
Job Overview: Our organization is seeking an experienced customer service representative to provide top-notch support to our clients.
Key Responsibilities:
- Respond promptly and professionally to inbound calls related to Metropolis lab services.
- Assist customers with inquiries, bookings, and support via phone or email.
- Provide accurate information and resolve issues in a timely and patient manner.
- Ensure a high-quality customer experience and maintain professionalism throughout interactions.
Requirements:
- Qualification: HSC (12th Pass) minimum or equivalent experience.
- Experience: Freshers welcome, but relevant customer service background preferred.
- Language: Excellent English communication skills required.
- Gender: Open to Male/Female candidates.
- Age Limit: 18 to 35 years.
- Work Schedule: Flexible 9-hour shift between 7:00 AM - 11:00 PM, rotational shifts, no night shift beyond 11:00 PM, 6 days working, 1 rotational weekly off.
Benefits: Competitive compensation package including ₹16,000 - ₹17,000 take-home salary for freshers and experienced candidates respectively. Additionally, enjoy a simple HR round process, easy selection, immediate joining, no sales targets, and a supportive team environment.
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