Diagnostic Customer Service Support Specialist

2 weeks ago


Mumbai, Maharashtra, India beBeeProfessional Full time ₹ 16,000 - ₹ 17,000
Customer Service Representative Job

Job Overview: Our organization is seeking an experienced customer service representative to provide top-notch support to our clients.

Key Responsibilities:

  • Respond promptly and professionally to inbound calls related to Metropolis lab services.
  • Assist customers with inquiries, bookings, and support via phone or email.
  • Provide accurate information and resolve issues in a timely and patient manner.
  • Ensure a high-quality customer experience and maintain professionalism throughout interactions.

Requirements:

  • Qualification: HSC (12th Pass) minimum or equivalent experience.
  • Experience: Freshers welcome, but relevant customer service background preferred.
  • Language: Excellent English communication skills required.
  • Gender: Open to Male/Female candidates.
  • Age Limit: 18 to 35 years.
  • Work Schedule: Flexible 9-hour shift between 7:00 AM - 11:00 PM, rotational shifts, no night shift beyond 11:00 PM, 6 days working, 1 rotational weekly off.

Benefits: Competitive compensation package including ₹16,000 - ₹17,000 take-home salary for freshers and experienced candidates respectively. Additionally, enjoy a simple HR round process, easy selection, immediate joining, no sales targets, and a supportive team environment.



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