
Global Technical Support Expert
3 days ago
We are currently seeking a professional to fill the position of Technical Support Specialist in our international customer support team.
Job Overview:- Provide technical assistance and multilingual customer support to users globally
- Troubleshoot mobile device and connectivity issues with ease
- Login and manage service tickets efficiently, ensuring timely resolution
- Liaise with telecom providers and internal teams to resolve service-related issues promptly
Ideal Candidate Profile:
- A minimum of 2–6 years of experience in technical support or a related field
- Excellent communication skills in English, Portuguese, and Spanish
- Able to work effectively in a rotational shift environment, including night shifts
- Strong troubleshooting and problem-solving abilities
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