Senior Operations Manager

23 hours ago


Hyderabad, Telangana, India ICCS Full time

Job Title: Senior Operations Manager

Job Summary:

We are seeking a highly experienced Senior Operations Manager to lead our operations team in Hyderabad. The ideal candidate will have a strong background in managing large-scale operations, with a proven track record of driving business growth and improving efficiency.

Key Responsibilities:

  • Manage capacity planning, scheduling, forecasting, and real-time management to ensure optimal performance.
  • Coordinate with operations and various departments to achieve business objectives.
  • Monitor key performance indicators (KPIs) and take corrective action to ensure targets are met.
  • Effectively manage outage scenarios and ad-hoc requirements from operations and other functions.
  • Discuss daily/weekly performance with stakeholders and identify areas for improvement.
  • Implement outlier management for all efficiency parameters and analyze data to inform business decisions.
  • Develop and maintain accurate and timely reports to inform business strategy.
  • Manage client relationships and ensure meeting client requirements within time and accuracy.

Desired Candidate Profile:

We are looking for a highly motivated and experienced Senior Operations Manager who can lead our operations team in Hyderabad. The ideal candidate will have a strong background in operations management, with a proven track record of driving business growth and improving efficiency.

Requirements:

  • At least 15-20 years of experience in operations management.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Excellent communication and interpersonal skills.
  • Ability to lead and motivate a team to achieve business objectives.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a highly motivated and experienced Senior Operations Manager looking for a new challenge, please submit your application.



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