Customer Engagement Specialist

1 week ago

Bikaner, Rajasthan, India beBeecustomer Full time ₹ 4,00,000 - ₹ 6,00,000

About this role:

As a key player in our customer engagement team, you will have the opportunity to work with various products and services, utilizing effective communication skills to highlight their value proposition.

Main Responsibilities:

  • Customer Interaction: Build rapport with customers through regular follow-ups and personalized communication, ensuring timely and accurate resolution of their inquiries.
  • Sales Performance: Work towards achieving and exceeding sales targets by employing consultative selling techniques to understand customer needs and recommend suitable products.
  • Relationship Building: Foster strong, long-lasting relationships with customers by providing exceptional service and support.
  • Record Keeping: Maintain accurate and up-to-date records of all interactions with customers in our CRM system.
  • Reporting: Provide regular reports on sales performance, activities, and challenges.

Required Skills and Qualifications:

  • Proven experience in sales conversion, preferably in the beauty and lifestyle sector.
  • Excellent communication skills with a clear and persuasive approach.
  • Strong interpersonal skills and the ability to build rapport with customers.
  • Results-driven and able to meet and exceed sales targets.
  • Familiarity with CRM software and proficiency in Microsoft Office Suite.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • The chance to work with a variety of products and services.

About Us:

We are dedicated to delivering exceptional customer experiences and building long-lasting relationships with our clients. Our innovative solutions help businesses succeed in today's competitive market.

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